Question 1

What does "USCIS-certified translation" actually mean?

Accepted Answer

USCIS requires that any non-English document be accompanied by a full English translation and a statement, signed by the translator, certifying that the translation is complete and accurate and that the translator is competent to translate. We attach that signed statement (per 8 CFR § 103.2(b)(3)) to every translation.

Question 2

How long does the translation take?

Accepted Answer

Standard turnaround is 48 hours from the time we receive your document. Express is 24 hours and Rush is 14 hours, both available 24/7 including weekends. Same-Day targets 8 hours, but that one is best-effort rather than a promise - we confirm it before starting and refund the order in full if we miss it (see our Refund Policy). Standard orders are delivered within 48 hours.

Question 3

What languages and documents do you support?

Accepted Answer

We support more than 100 source languages - from Arabic, Farsi, Dari, Pashto, Urdu, Turkish, Kurdish, and Hebrew to Tigrinya, Amharic, Somali, Hindi, Bengali, Punjabi, Swahili, Spanish, French, German, Chinese, Russian, Ukrainian, Serbian, Dutch, Tamil, Yoruba, and Wolof. If yours isn't listed, contact us and we'll take it on. And we translate any document: birth, marriage, and divorce records, diplomas and transcripts, court and police records, medical, financial, and business documents, contracts, letters, and anything else you need certified. Upload your document for an instant quote.

Question 4

What happens if USCIS rejects my translation?

Accepted Answer

If USCIS rejects a translation for translation-related reasons (incorrect translation, missing certification, incomplete content), we will retranslate at no charge or refund the order in full. Rejections unrelated to translation (e.g., missing original document) are not covered. Conditions apply - the rejection must be for a translation error, reported within 90 days with the recipient's written notice; see our Refund Policy.

Question 5

How do I know my documents are secure?

Accepted Answer

Documents are encrypted in transit (TLS 1.3) and at rest (AES-256). They are processed only by the service providers on our published subprocessor list (/legal/subprocessors), each bound by contract not to train AI models on your content, and are never sold or shared for any other purpose. Source documents are deleted from active storage one year after delivery, or earlier on request. Reviewers access documents through a permissioned portal with audit logging.

Question 6

Do you offer notarization?

Accepted Answer

Notarization is not offered at checkout yet. If you need a notarized translation, email support@verdacert.com before ordering and we will tell you whether we can coordinate it.

Question 7

What's the difference between certified translation and apostille?

Accepted Answer

Certification verifies the accuracy of a translation for US-based use (USCIS, courts, universities). An apostille is a separate authentication, issued by the Secretary of State of the relevant US state, for documents being used abroad. We provide the certified translation; the apostille you obtain from the Secretary of State directly.

Question 8

How much will my translation cost?

Accepted Answer

Standard pricing starts at $23 per page. Final pricing depends on document type, length, and complexity. The fastest way to get an exact quote is to upload your document - the system returns a price in seconds.

Question 9

Can I get a hard copy mailed to me?

Accepted Answer

Yes. A hardcopy is a flat handling fee - printing on letterhead, the wet-ink signature, the Verdacert seal and packing - plus postage. Postage depends on where it goes and how fast you need it: inside the US you can pick USPS Ground Advantage, Priority Mail, Priority Mail Express or FedEx Standard Overnight, and we ship worldwide on four equivalent tiers. Both figures appear on the order form as soon as you enter the address, before you pay.

Question 10

What if I need it faster than 48 hours?

Accepted Answer

Express service delivers within 24 hours and Rush within 14 hours, both around the clock. Place an Express or Rush order any time of day or night and a priority reviewer is assigned immediately. Tighter than that, Same-Day aims for 8 hours: it is best-effort, since whether it's achievable depends on when you submit and how long your documents are, and a missed window is refunded in full (see our Refund Policy). For complex documents over 10 pages, we'll confirm feasibility within 15 minutes.

Todo lo que nos preguntaría si estuviéramos al teléfono.

Todo lo que usted preguntaría si estuviéramos al teléfono.

Guías y recursos

Razones comunes por las que se piden traducciones certificadas

Documentos que traducimos y certificamos

¿Listo para comenzar? Suba su documento para una cotización al instante.

Todo lo que nos preguntaría si estuviéramos al teléfono.

Todo lo que usted preguntaría si estuviéramos al teléfono.

Guías y recursos

Registros civiles en español: actas mexicanas y convenciones de los registros latinoamericanos

Documentos civiles de Pakistán: certificados de NADRA, nikah namas y registros de los consejos de unión

Documentos del registro civil turco: extractos del registro, certificados formül e impresiones de e-Devlet

Razones comunes por las que se piden traducciones certificadas

Trámites de inmigración ante USCIS

Procesos judiciales en EE. UU.

Solicitudes de admisión a universidades de EE. UU.

Proveedores médicos en EE. UU.

Trámites de empleadores en EE. UU.

Trámites ante embajadas y consulados

Documentos que traducimos y certificamos

Acta de nacimiento

Acta de matrimonio

Certificado de estudios

Diploma

Sentencia de divorcio

Acta de defunción

¿Listo para comenzar? Suba su documento para una cotización al instante.