Accessibility Statement
Verdacert LLC is committed to making our Services accessible to the widest possible audience, including users with disabilities. We design and build to align with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. The Services are currently partially conformant: some parts do not yet fully meet the standard, as listed below, and we are remediating them.
Standards we work toward
- WCAG 2.2 Level AA as our conformance target.
- Keyboard operability of the public site, the order form, and the account portal - a keyboard path exists for every control, including document upload.
- Programmatic labels on form controls, with error and status messages announced to assistive technology.
- RTL text support for Arabic, Farsi, Urdu, Pashto, Dari, Hebrew, Kurdish (Sorani), and Western Punjabi (Shahmukhi).
- Color contrast of at least 4.5:1 for body text and 3:1 for large text and interface components.
- Automated accessibility checks (axe-core) run against key pages in our test suite before every release.
Known limitations
Known limitations as of 2026-09-14: (1) on non-English pages the page language and reading direction are applied to the page content and confirmed by script after load, so a screen reader may briefly announce the page title in the wrong language; (2) certified translations are delivered as untagged PDFs whose scanned source pages are images without a text alternative - on request we provide an accessible alternative format; (3) the Stripe payment page is third-party content outside our control. Assessment method: self-evaluation by code review and automated testing on 2026-09-14; no third-party audit has been performed and manual screen-reader testing is not yet complete. Our accessibility commitment does not extend to (a) third-party websites we link to, (b) third-party content embedded in or served alongside our Services, or (c) source documents you upload, which we faithfully translate but do not redesign for accessibility.
Report a barrier or request assistance
If you encounter an accessibility barrier or need help completing an order, please contact accessibility@verdacert.com. Please include the page URL, the assistive technology you are using (if any), and a description of the issue. We respond within two business days and will work with you to provide the information or transaction through an alternative communication method.
Feedback & alternatives
We welcome feedback on the accessibility of our Services. If you cannot complete an order online because of an accessibility barrier, our team can take your order by email; please contact us at the address above. We do not offer in-person service. If you are in the European Union and are not satisfied with our response, you may contact the enforcement body responsible for the European Accessibility Act in your Member State.
Legal disclaimer
This statement reflects our good-faith effort and ongoing commitment to accessibility. It does not create any contractual rights and is not a representation or warranty that the Services are free of accessibility defects at any given time. Nothing in this statement waives or limits Verdacert’s rights under applicable law, the Terms of Service, or any other agreement between you and Verdacert.