Product Manager
About the role
Verdacert is a certified translation company serving immigration applicants, law firms, universities, and medical providers, specializing in Arabic, Farsi, Urdu, Pashto, Dari, and other MENA-region languages with a network of native-speaker reviewers. We're looking for a Product Manager to help shape the products behind our certified and non-certified translation offerings, from the document upload and quoting experience through delivery of USCIS-ready translations.
What you'll do
- Define and prioritize the product roadmap for our translation ordering, quoting, and delivery workflows
- Partner with engineering and design to ship features that improve speed, accuracy, and reliability for customers submitting time-sensitive documents
- Gather and synthesize feedback from customers, reviewers, and internal teams to identify the highest-impact improvements
- Write clear product requirements, user stories, and acceptance criteria for engineering handoff
- Track key product metrics (turnaround time, order volume, customer satisfaction) and use data to guide decisions
- Coordinate launches across engineering, support, and operations to ensure smooth rollouts
What we're looking for
- 3+ years of experience in product management, ideally at a company with an operational or service-driven product
- Demonstrated ability to translate customer needs and business goals into a prioritized product roadmap
- Strong written and verbal communication skills, including experience writing specs and working cross-functionally with engineering and design
- Comfort working with data and metrics to inform prioritization and measure impact
- Experience shipping consumer-facing or B2B web products from concept through launch
Nice to have
- Experience with document-heavy, compliance-sensitive, or trust-and-safety products
- Familiarity with translation, localization, or legal/immigration services industries
- Experience working with marketplaces or two-sided workflows involving vendors or reviewers
How to apply
Applications for this role are handled on Landearly, the applicant-tracking service we use. It takes a couple of minutes; your application is stored by Landearly and reviewed by our hiring team, as described in the Job applicants section of our Privacy Policy.
This is a U.S.-based, fully remote position. Applicants must be authorized to work in the United States; we do not currently sponsor visas or employ through an employer of record abroad.
Verdacert LLC is an equal-opportunity employer. We consider every application without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. If you need an accommodation to apply, email careers@verdacert.com.