Manadjè Kalite
Sou pòs la
Anons ki anba a parèt an anglè, egzakteman jan ekip rekritman nou an te ekri l.
Verdacert is a USCIS-certified translation service specializing in the languages and document conventions of the MENA region, including Arabic, Farsi, Dari, Pashto, and Urdu, alongside 30+ other supported languages. We're looking for a Quality Manager to own the quality of every certified translation that goes out the door — ensuring accuracy, consistency, and compliance with the federal standards our customers depend on for immigration filings, court proceedings, university applications, and medical documentation.
What you'll do
- Design, implement, and maintain quality assurance processes across the certified translation and review workflow
- Monitor translation accuracy and certification compliance, including adherence to relevant regulatory standards such as 8 CFR 103.2(b)(3)
- Partner with native-speaker reviewers to identify recurring error patterns and build corrective actions and training
- Establish and track quality metrics (error rates, rejection rates, turnaround-time impact) and report findings to leadership
- Investigate and resolve quality escalations, including cases tied to the company's USCIS-acceptance guarantee
- Develop and maintain quality documentation, style guides, and review checklists for reviewers across multiple language teams
What we're looking for
- 4+ years of experience in quality management, quality assurance, or a related role, ideally within translation, localization, or a document-driven service business
- Demonstrated experience building or improving QA processes and metrics in a fast-turnaround production environment
- Strong analytical skills with the ability to translate quality data into process improvements
- Excellent written and verbal communication skills, with experience working cross-functionally with subject-matter reviewers or vendors
- Comfort working with detailed compliance or regulatory requirements
- Experience managing quality across multiple languages or locales
Nice to have
- Familiarity with certified translation requirements for USCIS, courts, or academic institutions
- Experience working with native-speaker linguists or a distributed reviewer network
- Background in a regulated or compliance-driven service industry
Kijan pou poze kandidati
Kandidati pou pòs sa a pase sou Landearly, sèvis swivi kandida nou itilize a. Sa pran kèk minit; Landearly kenbe kandidati ou a epi ekip rekritman nou an revize li, jan sa dekri nan seksyon «Moun k ap poze kandidati» nan Politik Konfidansyalite nou an.
Sa a se yon pòs ki baze Ozetazini, konplètman a distans. Kandida yo dwe gen otorizasyon pou travay Ozetazini; kounye a nou pa fè sponsò viza epi nou pa anplwaye moun atravè yon anplwayè anrejistre aletranje.
Verdacert LLC se yon anplwayè ki bay chans egal. Nou konsidere chak kandidati san gade ras, koulè, relijyon, sèks, oryantasyon seksyèl, idantite jan, orijin nasyonal, laj, andikap, estati veteran, oswa nenpòt lòt karakteristik lalwa pwoteje. Si ou bezwen yon akomodasyon pou poze kandidati, voye yon imèl bay careers@verdacert.com.